Policies

Return and Refund Policy

16-09-2024

Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied with your product, you may return it within 30 days of the purchase date for a refund or exchange.

Eligibility for Returns
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging.
- Proof of purchase is required.

How to Return an Item
To return an item, please contact us at info@eternal064.com with your order number and reason for return. We will provide instructions on how to return your item.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping Policy

16-09-2024

Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location:

Australia, Taiwan, New Zealand: 12 to 15 days.

Israel: 3 to 7 days.

Rest of the world: 7 to 12 days.

Order Confirmation and Tracking

Once your order has shipped, you will receive an email confirmation with your tracking number.

Please note that you may be responsible for additional customs duties, taxes, or import fees depending on your state regulations.

Lost or Damaged Items

If your order arrives damaged or is lost, please contact us immediately at info@eternal064.com with your order number and details of the issue. We will work with you to resolve the problem.

If you have any questions about our shipping policy, please contact us at info@eternal064.com.

Terms of Service

19-08-2024

Introduction

Welcome to eternal064.com. By using our Site, you agree to comply with and be bound by the following terms and conditions. Please review the following terms carefully.

Use of the Site

By accessing the Site, you warrant that you are at least 18 years old and that you will comply with all applicable laws and regulations. You agree not to use the Site for any unlawful purpose.

Product Descriptions

We strive to be as accurate as possible with our product descriptions. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, current, or error-free.

Pricing and Availability

All prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

Payment Terms

Payments are processed securely through PayPal & Payme. By placing an order, you agree to pay the full amount for the product, including any applicable shipping and taxes.

Limitation of Liability

To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the operation of eternal064.com and the products sold on it. We shall not be liable for any damages arising from the use of our website or the products.

Governing Law

These terms are governed by the laws of the state of Israel. Any disputes arising from these terms or the use of eternal064.com shall be resolved in the courts of Israel.

Privacy Policy

16-09-2024

Introduction

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from eternal064.com.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products you view, what websites or search terms referred you to us, and information about how you interact with eternal064.com.

How We Use Your Personal Information

We use the information that we collect to:

- Process your orders and deliver products.

- Communicate with you.

- Screen our orders for potential risk or fraud.

- Improve and optimize our website.

Sharing Your Personal Information

We share your personal information with third parties to help us use your personal information as described above. For example, we use Wix to power our online store. We also use Google Analytics to help us understand how our customers use eternal064.com.

Your Rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

For more information about our privacy practices, please contact us by email at info@eternal064.com or by mail using the details provided below:

eternal064

Hayogev 23

Bethlehem of Galilee, Israel, 3600700